Privacy policy

Privacy Policy

Effective Date: June 30, 2025

Tokyo Vintage MIYABI (“MIYABI”, “we”, “us”, or “our”) is operated by Top Live Co., Ltd. (トップライブ株式会社). We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://www.miyabi-tokyo.jp (the “Site”) or interact with our services.

If you do not agree with this Privacy Policy, please refrain from using our Site or services.

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Order-related or inquiry-related information

This information may be collected when you contact us, place an order, request product information, schedule an in-store visit, or communicate with us through our website or social media platforms.

1.2 Payment Information

When you make a purchase, payment processing is handled directly by third-party payment service providers.

MIYABI does not store or retain full credit card numbers or payment authentication data.

1.3 Automatically Collected Information

When you access our Site, we may automatically collect certain information, such as:

  • IP address
  • Browser type
  • Operating system
  • Pages viewed and access times
  • Referring URLs (if applicable)

This information is used solely for website operation, security, and performance optimization.

1.4 Cookies and Similar Technologies

We may use cookies or similar technologies to:

  • Remember your browsing preferences
  • Improve website usability
  • Analyze website traffic and performance

You may disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.

2. How We Use Your Information

We use personal information only when necessary and for legitimate business purposes, including:

  • Operating and maintaining our website
  • Processing orders, shipping, and after-sales support
  • Responding to inquiries and customer service requests
  • Providing service-related communications
  • Improving website content and user experience
  • Preventing fraud, misuse, or unlawful activities

We do not use personal information for purposes unrelated to our vintage luxury retail business.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share limited information only in the following circumstances:

  • Service Providers: Trusted third-party providers such as payment processors, logistics partners, or system service providers, strictly within the scope necessary to perform their services.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or transfer of business assets. In such cases, you will be notified where legally required.

4. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or loss.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

In accordance with applicable laws, including Japan’s Act on the Protection of Personal Information, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Raise reasonable objections regarding the use of your information

To exercise these rights, please contact us using the details provided below.

6. Third-Party Websites and Social Media

Our Site or social media channels may contain links to third-party websites. MIYABI is not responsible for the privacy practices or content of such external sites.

We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Information

If you have any questions regarding this Privacy Policy or how we handle personal information, please contact us:

Tokyo Vintage MIYABI
Operated by Top Live Co., Ltd.
Email: info@miyabi-tokyo.jp
Website: https://www.miyabi-tokyo.jp